Return and Refund Policy

Thanks for shopping at In His Name Ministries.

If you are not entirely satisfied with your purchase, we are here to help.


  • Please email [email protected] to request a refund.
  • Mail your returned item to whichever postal address is closest to you i.e.
    • In His Name Ministries NPC
      PO Box 50015, West Beach, 7449, Cape Town, RSA
      Tel: 0027 21 556 0762
    • In His Name Ministries Inc.
      PO Box 770936, Orlando 32877, Florida, USA
      Tel: 0027 21 556 0762
    • In His Name Ministries
      Manor Brook Cottage, Whitebrook, Monmouthshire NP25 4TU,UK
      Tel: 0044 1600 860354
  • You have 30 days to return an item from the date you received it.
  • To be eligible for a return, your items must be unused and in the same condition that you received it.
  • Merchandise that has been worn, used or altered will not be accepted for return or exchange.
  • If your clothing item is in like new condition, you may exchange your clothing item for a different size or color.
  • Your item must be in the original packaging.
  • Your item needs to have the receipt or proof of purchase.


Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.If your return is approved, we will initiate a refund to your credit card (or original method of payment).You will receive the credit within a certain amount of days, depending on your card issuer’s policies.


You will be responsible for paying for your own shipping costs for returning or exchanging your item. Shipping costs are nonrefundable.If you receive a refund, the cost of return shipping will be deducted from your refund.


The provision of goods and services is subject to availability. In cases of unavailability, In His Name Ministries will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10% charge for administration costs.In His Name Ministries reserves the right to cancel an order for which payment has already been received. This may occur if stock is insufficient or the quality of goods ordered does not meet the In His Name Ministries standards. Should In His Name Ministries exercise this right, the client will receive a full refund with no deductions.Any complaints regarding the standard and quality of the product or products bought by consumers through the e-commerce facility should be directed to [email protected]

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